Frequently asked questions
Can I remove my business page from HotSpotter?
If your business is permanently closed, please let us know by reporting it. Please note that closed businesses sometimes still appear in HotSpotter search results, for example, to inform users that the business is closed.
How do I report content that violates HotSpotter's Content Guidelines or Terms of Service?
Report a review
Report a photo or video
Report a Tip
Report a Talk post
Report a HotSpotter profile
Report a direct message
Report a business owner comment
Is HotSpotter responsible for content posted by its users?
We do our best to foster a community of users who post helpful, relevant, and reliable content, but users are ultimately responsible for the things they post on HotSpotter. If you have questions about a specific photo or review, you should report it for evaluation and consider reaching out to the person who posted it.
Why isn't the business page I added appearing when I search for it?
When you add a business to HotSpotter, it has to be evaluated by our moderators before it appears in search results. If you added a business recently but you can't find it in search, it's likely that it still has to be evaluated - please don't submit the same business multiple times.
This process may take a while depending on our ability to independently verify any submissions, and we will sometimes reject a submission if we're unable to independently confirm the business or if the business isn't eligible for HotSpotter.